Frequently asked questions

How to search products?

Search for products by entering the product name or keyword into the Search Bar at the top of any page. Try to enter a general description. The more keywords you use, the less products you will get in the results page. When you find a product you’re interested in, simply click the product name or the product image for more details.

What is the estimate Delivery time?

Online Buyers and Bank Deposit Customers
Islandwide Delivery within 1 to 3 working days

Cash on Delivery

Colombo – Delivery within 1 to 3 working days and Outside Colombo (Other Districts) – Delivery within 2 to 4 working days.

How are shipping costs calculated?

Special Delivery Service for Online Buyers and Bank Deposit Customers: Islandwide Delivery within 2 to 3 working days and Delivery Charges Rs.250/- only

Cash on Delivery

Starting from Rs.250/- Delivery charges  are calculated based on shipping method  and product weight / volume. Different shipping companies have different rates, so it’s best to check and compare which is most affordable and economical. For more details on how shipping costs are calculated, please contact us directly.

What is Buyer Protection?

Buyer Protection is a set of guarantees that enables buyers to shop with confidence on our website.

You are protected when:

    • The item you ordered did not arrive within the time promised by the seller.
    • The item you received was not as described.
    • The item you received that was assured to be genuine was fake.

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